Maritime Security Services
At the forefront of our operations is the safety and security of our customers. Our team of highly-qualified and experienced professionals is dedicated to providing the highest level of customer service and support in the industry. Our management team is committed to delivering value to our clients in the cruise industry.
New England Security offers a comprehensive maritime security service package, including an extensive selection of security equipment such as X-Ray machines, walkthrough and hand-held metal detectors, and two-way VHF handheld radios. To further enhance the value of our services, we have partnered with several leading technology companies to provide cutting-edge solutions, including facial recognition, thermo-imaging, and behavioral detection technology.
At New England Security, we specialize in providing comprehensive security solutions for cargo facilities and maritime port security services. Our highly-trained, TWIC-credentialed Security Officers and Supervisors are recruited, hired and managed in-house to ensure the highest level of access control, safeguarding both the facility and the goods transported.
New England Security is contracted by cruise lines, shipping lines and shipping agents to provide comprehensive transportation services for non-U.S. crew members discharged from ships in U.S. ports. This includes taking custody of the crew member from the time of their discharge until they board the plane en route to their native country, as the vast majority of ships operating in U.S. ports are foreign flagged.
Our Safeguard Officers are carefully chosen based on their experience, background and customer service abilities, and are held to the highest standards of accountability in adhering to the U.S. Customs and Border Protection (CBP) requirements outlined in our Crew Safeguard Standard Operating Procedures (SOP). We ensure that our Officers are well-trained and that the SOP is followed closely on every safeguard job.